Metro West Detention Center Inmate Overview
Metro West Detention Center (MWDC) is located at 13850 NW 41st St, Miami, FL 33178. The Miami-Dade Corrections and Rehabilitation Department operates it as a county jail. That means two things matter for anyone searching for an inmate: the person is either awaiting trial or serving a sentence of 364 days or less, and the right lookup tool is the MDCR Inmate Search, not the Florida Department of Corrections Offender Search or the federal BOP inmate locator. Director Sherea Green leads MDCR from its Doral headquarters.
Metro West sits along the same NW 41st Street corridor as Turner Guilford Knight Correctional Center, roughly 7 miles to the west of TGK. While TGK is the central intake and release point for Miami-Dade county custody, Metro West functions primarily as a large housing facility. People arrested in Miami-Dade are booked at TGK first, and many are then transferred or assigned to Metro West for housing while their cases move through the court system. Mail for Metro West inmates, like all MDCR facilities, routes through a centralized digital mail center in Tampa rather than to the facility's street address.
Metro West's capacity and population figures span several official documents from different years. A 2018 county commissary RFP listed MWDC's capacity as 2,862 beds with an average daily population of 2,124 as of December 31, 2018. Current capacity was not located on the current MDCR contact page at the time of this research. The most recent dated population figure comes from the MDCR Daily Jail Population PDF for May 28, 2026, which counted 2,430 people at MWDC that day, making it the largest individual housing count across all MDCR facilities in that report.
Metro West Detention Center Capacity and Population
Metro West holds the highest daily count among MDCR county jail facilities in current reporting. On May 28, 2026, the MDCR Daily Jail Population PDF listed 2,430 people at MWDC, compared to 1,143 at Pre-Trial Detention Center and 1,098 at Turner Guilford Knight that same day. Across all MDCR facilities, 4,788 people were in county custody on that date. Metro West housed slightly more than half of that total.
The 2,862-bed capacity figure comes from the 2018 commissary RFP and should be read with its date in mind. MDCR's current contact page did not list a revised rated capacity for Metro West as of this research pass. If an official current figure matters for legal, housing, or reporting purposes, contact MDCR directly at 786-263-7000 or submit a public records request through the GovQA portal. For a side-by-side view of all Miami-Dade custody populations, including state prisons and federal facilities, the Miami-Dade County inmate population home page covers the full picture.
How to Look Up a Metro West Detention Center Inmate
The correct search tool for Metro West inmates is the MDCR Inmate Search at miamidade.gov. This free public form searches all people in Miami-Dade county jail custody, including those housed at Metro West, TGK, Pre-Trial Detention Center, and the Boot Camp Program. There is no separate Metro West roster. The search form shows two fields: Last Name and First Name. Each requires a minimum of three characters. No booking number, date-of-birth, or facility dropdown is visible on the public form.
The MDCR FAQ explains one important location code: if a result shows NDCCC in the location column, the person is not physically in county custody but is on house arrest monitored by an ankle bracelet. The North Dade Community Correctional Center is no longer open; the code now signals electronic monitoring rather than facility confinement. Results for people housed at Metro West will show MWDC or a related location code in the location field.
A person who does not appear in the search may be in one of several situations. A very recent arrest may still be processing through TGK. A person sentenced to a Florida state prison term will have moved from MDCR to FDC custody; use the FDC Offender Search for state inmates. Federal defendants may be in BOP or USMS custody. Immigration detainees at Krome are found through the ICE Online Detainee Locator System, not the MDCR portal.
- Open the MDCR Inmate Search at miamidade.gov.
- Enter at least three characters in the Last Name field and at least three characters in the First Name field.
- Click Search. Review the results for name, date of birth, race, sex, facility location, charges, bond amount, jail number, booking date and time, and mugshot.
- If the location shows MWDC, the person is housed at Metro West. Confirm bond and charge details, then note the jail number for mail, deposits, and records requests.
- If no result appears, call MDCR main at 786-263-7000 or Booking at 786-263-5312 before concluding the person is not in custody.
Phone-based lookup is an alternative when the online search returns no result or when real-time information is needed. The TGK Information Desk at 786-263-5550 handles inmate location questions for all MDCR facilities, including Metro West. MDCR Inmate Records at 786-263-4222 is a second line for records-specific questions. For court case information linked to the jail number, the Miami-Dade Clerk's Criminal Justice Online Case Search allows searches by jail number as one of its modes.
The MDCR inmate search also includes released inmates for up to 72 hours after release, according to the department's FAQ. A result that appears but shows a released status means the person was released recently and may still show charges and bond information from the custody period.
The image below links to the MDCR trust deposit page, which covers TouchPay options including the Metro West lobby kiosk available for cash deposits.
The MDCR inmate trust account deposits page lists kiosk locations at Metro West, TGK, and Pre-Trial Detention Center along with hours and online options.
The Metro West lobby kiosk accepts cash, credit cards, and debit cards for trust deposits during posted kiosk hours; online and phone options through TouchPay do not require a kiosk visit.
Metro West Detention Center Inmate Contacts and Address
Metro West Detention Center is reachable by phone for general facility questions. For inmate location, bond, and visiting questions that go beyond what the online search shows, the TGK Information Desk at 786-263-5550 serves all MDCR facilities. MDCR headquarters at 786-263-7000 handles general department inquiries. For public records requests about corrections matters, MDCR uses GovQA, the county's public records management portal.
Metro West Detention Center
13850 NW 41st St
Miami, FL 33178
786-263-5110
Fax: 305-597-2688
MDCR Key Lines
MDCR Main: 786-263-7000
TGK Information Desk: 786-263-5550
Inmate Records: 786-263-4222
Booking: 786-263-5312
Release: 786-263-5360
Visitation questions: 786-263-4119
Public records requests for corrections records go through the GovQA portal at miamidadecounty.govqa.us. Anonymous submissions are allowed, but anonymous users must use a reference number to track status rather than receiving email updates. MDCR Central Records is located at 2525 NW 62nd St., Suite 4200, Miami, FL 33147. Fees for copies include $0.15 per single-sided page, $0.20 per double-sided page, and $1.00 per certified page. Arrest reports from law-enforcement agencies should be requested from the arresting agency, not from MDCR, since those are law-enforcement records rather than corrections records.
Note: Visitor parking arrangements and public transit options to Metro West were not listed on the official MDCR contact page in this research pass. Confirm visitor access and parking before traveling to the facility.
Metro West Detention Center Inmate Visitation Setup
MDCR uses remote video visitation as the standard service for all county jail facilities, including Metro West. Visits are conducted through the GTL platform at miamidade.gtlvisitme.com. Friends and family must be on the inmate's Approved Master Visitation List before they can schedule a visit. Adding someone to the list is the inmate's responsibility. After being confirmed as approved, the visitor creates an account with GTL and books a session. MDCR instructs visitors to allow up to 24 hours for processing. Visitation questions go to 786-263-4119.
Attorneys and professional visitors follow a separate process. Attorneys submit the Attorney Application for Remote Video Visitation and register with GTL. Professional visitors complete the Professional Visitor Application and then register. Neither category uses the friends-and-family approval path. Both types of visits are conducted remotely through GTL.
The image below links to the MDCR visitation, mail, and phone page, which covers all facilities including Metro West.
The MDCR inmate contact and visitation page covers GTL remote video setup, approved visitor list rules, mail requirements, and Securus phone and eMessaging options.
Remote video visitation through GTL applies to all MDCR county jail facilities; there is no separate Metro West visitation schedule for in-person social visits under the current MDCR system.
| Visitor Type | Setup | Vendor / URL | Contact |
|---|---|---|---|
| Friends / Family | Inmate places visitor on Approved Master Visitation List; visitor then registers with GTL | GTL, miamidade.gtlvisitme.com | Allow up to 24 hours; questions 786-263-4119 |
| Attorneys | Complete attorney remote video visitation form and register with GTL | GTL | Follow MDCR attorney application instructions |
| Professional Visitors | Complete professional visitor application and register with GTL | GTL | Follow MDCR professional visitor instructions |
Metro West Detention Center Inmate Mail, Phone, and Deposits
Personal mail for Metro West inmates does not go to the facility's street address. All personal correspondence routes through a centralized digital mail center operated by MDCR in Tampa. This applies to every MDCR county jail facility, including Metro West, TGK, and Pre-Trial Detention Center. Mail sent to 13850 NW 41st St will not reach the inmate. Only United States Postal Service mail is accepted; private couriers such as UPS or FedEx are not.
The letter must be written on plain white, originally lined paper. A long list of prohibited items includes hardcover and paperback books, magazines, newspapers, greeting cards, postcards, colored paper or envelopes, stamps, envelopes, paper, pens, pencils, stickers, padded or bubble mailers, and non-white lined correspondence. The return address on both the envelope and the letter itself must include the sender's full name, street address, city, state, and ZIP code. The correct mailing format for Metro West inmates is:
- Inmate full name and jail number (example: Jose Lopez #140054061)
- Miami-Dade Corrections and Rehabilitation Department
- PO Box 20527
- Tampa, FL 33622
Phone service is provided by Securus. Inmates at Metro West cannot receive incoming calls. Family members set up prepaid accounts through Securus AdvancePay, AdvanceConnect, or Debit options. Deposits are made through the Securus website, mobile app, or phone. The 24/7 automated Securus line is 972-734-1111 and customer service is 1-800-844-6591. eMessaging allows written messages and photos; all content is subject to monitoring and rejected items are not refunded. To block unwanted calls, contact Securus customer service.
Trust account deposits for Metro West inmates go through TouchPay using MDCR facility number 233101. This number is required for any TouchPay transaction along with the inmate's name and jail number. Online deposits accept MasterCard and Visa credit and debit cards. Phone deposits go through TouchPay at 1-866-232-1899. Cash deposits must be made in person at a lobby kiosk; the Metro West lobby kiosk is one of three MDCR kiosk locations.
| Service | Provider / Detail |
|---|---|
| Personal Mail Address | Inmate name + jail number / Miami-Dade Corrections and Rehabilitation Department / PO Box 20527 / Tampa, FL 33622 (USPS only) |
| Phone / eMessaging | Securus; 972-734-1111 (automated) or 1-800-844-6591 (customer service) |
| Trust Deposits (online) | TouchPay online; facility number 233101; MasterCard/Visa |
| Trust Deposits (phone) | TouchPay 1-866-232-1899 |
| Trust Deposits (lobby kiosk) | Metro West lobby kiosk; cash, credit cards, debit cards |
| Commissary Gifts | iCare; select Florida, search by last name or inmate number; questions 888-439-5020 |
Metro West kiosk hours differ from TGK kiosk hours. Monday runs 8:30 a.m. to 9:00 p.m. Tuesday runs 4:00 p.m. to 9:00 p.m. only, a shorter window than other days. Wednesday through Sunday each run 8:30 a.m. to 9:00 p.m.
| Day | Metro West Kiosk Hours |
|---|---|
| Monday | 8:30 AM - 9:00 PM |
| Tuesday | 4:00 PM - 9:00 PM |
| Wednesday | 8:30 AM - 9:00 PM |
| Thursday | 8:30 AM - 9:00 PM |
| Friday | 8:30 AM - 9:00 PM |
| Saturday | 8:30 AM - 9:00 PM |
| Sunday | 8:30 AM - 9:00 PM |
Commissary gifts ordered through iCare are separate from trust deposits. To order, go to iCare's website, click Find an Inmate or Start Shopping, select Florida, search by last name or inmate number, add items to the cart, and submit payment. For questions call 888-439-5020. iCare packages ship directly and do not require a kiosk or TouchPay account.
Note: Confirm Metro West kiosk hours with MDCR at 786-263-7000 before making a special trip, as posted hours may change without advance notice.
Booking, Intake, and Housing at Metro West
Metro West is a housing facility, not the primary intake point. All arrests in Miami-Dade County route through Turner Guilford Knight Correctional Center for the initial booking process. At TGK, staff verify identity, take fingerprints and the booking photo, conduct medical and mental-health screening, inventory property, enter charges, assign a jail number, and classify the person for housing. Only after booking at TGK is a person transferred or assigned to Metro West or another MDCR facility based on classification and housing availability.
This means two things for people searching for a recently arrested person. First, a very new arrest will show at TGK in the MDCR search before any transfer to Metro West. Second, once housing is assigned, the MDCR search location field will update to reflect the current facility. A result showing MWDC means the person has been transferred to Metro West. The MDCR FAQ says booking can take several hours, so the roster may not reflect a new arrest immediately.
The booking steps at TGK that precede housing at Metro West are:
- Arrest by Miami-Dade law enforcement, followed by transport to TGK.
- Identity verification, fingerprints, and booking photo taken at TGK.
- Medical and mental-health screening completed by MDCR medical staff.
- Property inventoried and stored in the TGK Property Room.
- Charges entered and jail number assigned; this number stays with the person throughout county custody.
- Classification determines security level and housing unit; Metro West may receive the housing assignment depending on population, charges, and classification.
- Bond information entered if the charge is bondable; a bond amount on the roster does not guarantee release if holds or detainers exist.
Sentences of more than 364 days, which are state prison terms, result in a transfer from MDCR to the Florida Department of Corrections. Once that transfer happens, the MDCR Inmate Search will no longer show the person as currently housed at Metro West or any other MDCR facility. Use the FDC Offender Search for sentenced state prisoners. Newly sentenced male prisoners from Miami-Dade often go through South Florida Reception Center in Doral for FDC classification before permanent assignment.
- Pre-trial detention
- Holding a person in custody before their case is resolved by the court; most Metro West inmates are in this category.
- Classification
- MDCR's process of evaluating charges, history, and health to assign a person to the appropriate housing unit and custody level.
- Detainer
- A hold from another agency, such as ICE or another jurisdiction, that can block release even when local bond is satisfied.
- Jail number
- The MDCR identification number assigned during booking; required for mail, trust deposits, and records requests.
Metro West County Custody vs. State and Federal Holds
Metro West holds people in county custody only. That distinction matters enormously for anyone trying to find or contact an inmate. The MDCR Inmate Search covers county jail inmates, not state prisoners and not federal detainees. A person who is held on an immigration detainer may still appear on the MDCR roster if they are physically in county custody, but their immigration status is tracked through the ICE Online Detainee Locator System, not the MDCR search. The MDCR daily population PDF for May 28, 2026 reported 637 immigration holds and detainers across the whole MDCR system over the prior seven days, showing how frequently ICE holds layer on top of county charges.
| Custody Type | Correct Lookup | Who Is Held |
|---|---|---|
| Miami-Dade county jail (MDCR) | MDCR Inmate Search at miamidade.gov/Apps/mdcr/inmateSearch/ | Pre-trial detainees, people serving sentences of 364 days or less |
| Florida state prison (FDC) | FDC Offender Search at pubapps.fdc.myflorida.com | Sentenced felony prisoners in state custody |
| Federal BOP custody | BOP Inmate Locator at bop.gov/inmateloc/ | Federal inmates and pretrial detainees from 1982 to present |
| ICE immigration detention | ICE Online Detainee Locator at locator.ice.gov/odls/ | Immigration detainees in ICE or CBP custody |
The daily population report for MDCR also distinguishes charge status within the county system: 78.7% of people in county custody on May 28, 2026 were unsentenced, meaning pre-trial. A smaller share were partially or fully sentenced to county terms. Families sometimes confuse a "sentenced" notation on the roster with a state prison sentence; a person sentenced to a county term of 364 days or less remains in MDCR custody and stays searchable on the MDCR roster for the duration of that sentence.
VINELink is available as a victim notification and custody-status layer for Florida. Registering at VINELink or calling 1-877-846-3435 allows notification when a person's custody status changes, including transfers and releases, across Florida facilities.
Metro West Detention Center Inmate Programs and Conditions
Metro West is the largest housing facility in the current Miami-Dade county jail system by daily population count. MDCR describes itself as one of the largest correctional systems in the United States, responsible for people awaiting trial and people serving sentences of 364 days or less across its four county facilities. Metro West carries a large share of that population. The 2018 commissary RFP placed its capacity at 2,862 beds. Current official capacity was not found on the current MDCR contact page, so the 2018 figure is the most specific capacity source available as of this research pass and should be treated as dated.
MDCR reports zero tolerance for inmate sexual assault and abuse. Reports of sexual battery, abuse, or harassment can be made to MDCR Security and Internal Affairs at 786-263-6500 or through the See Something, Say Something line at 786-263-6599. PREA annual reports and audit materials are published by MDCR on its corrections reports page at miamidade.gov. The department also separates grievance and complaint channels from public records channels; records requests use GovQA while complaints about staff use the MDCR complaint form.
Medical services at MDCR facilities, including Metro West, follow professional standards of care for medical and mental-health needs per MDCR's stated operating policy. Hospital Services Unit Administration is reachable at 305-585-5200. MDCR Reentry Services and Pretrial Services are available to people in county custody as programs to support transitions and court appearances.
Note: Always confirm Metro West kiosk hours, visitation availability, and current inmate location by calling 786-263-7000 or 786-263-5550 before traveling to the facility or scheduling services.